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TCP Global, Largest Selection, Lowest Prices!TCP Global

TCP Global, Largest Selection, Lowest Prices!TCP Global

Free Shipping Policy: Item is shipped via UPS Ground or USPS.

TCP Global will choose & the offer is only good in the lower 48 states.



UPS Ground Service Maps for Shipping & Returns

If you have issues or concerns, contact us by e-mail at: Shipping@TCPGlobal.com
You can also contact the shipping department by calling: 858-909-2112.

Standard: Includes regular UPS Ground Shipping & Handling within the contiguous 48 states*

Standard Delivery. Order by 3:00 p.m. Pacific Time.
An order that is in stock and placed on-line by 3 p.m. Pacific Time (Standard delivery) will usually be on its way to you the next business day.

Most items should arrive in 1 to 6 business days depending upon routing and the distance from the west coast.

Orders shipped to Alaska and Hawaii and Puerto Rico will incur a slightly higher charge.

* USPS is used on some small orders in cases where product arrival is quicker than UPS.

TCP Global Shipping Rates

Order Type Weight Limits Ground 1 to 5 Day Shipping Charges Next-Day & 2-Day Air Shipping Charges
All Orders 1 Pound & Under Orders Flat Rate Charge of $6.95 for Ground Shipping & Handling Standard UPS Air Shipping & Handling Rates
Total Under $300 All Weights Standard UPS Ground Shipping & Handling Rates Standard UPS Air Shipping & Handling Rates
Total Over $300 All Weights 50% Discount of Standard UPS Ground Shipping & Handling Rates Standard UPS Air Shipping & Handling Rates
Air Expedited Orders must be placed by 12 noon Pacific Time in order to be shipped the same day.
Hazardous Materials may be shipped by air, but require special Boxes, Packaging, Warnings and additional Fees that are included in the air shipping Quote.

Delivery Options

Alaska, Hawaii, Puerto Rico, Virgin Islands, Guam and APO military mail:

Orders shipping to states outside the continental U.S. (also APO address) will be shipped via U.S. mail. You can also request UPS next day or 2 day air shipping. Your credit card will be charged based on weight of final package and ship to address (location the order is being sent). The exception is if your order includes paint or any other item that is deemed a dangerous good in accordance with 49 CFR and IATA regulations. The order cannot be shipped via U.S. mail. As the fees for shipping a dangerous good can be very expensive you will be e-mailed with the shipping fee prior to shipping. A delay in response will delay shipping of your order. Rates are subject to change without notice. We reserve the right to limit quantities. Request for special shipping will be considered. Special shipping request, will likely delay shipping.

Delivery Options

Overseas (non-US):

Most international orders will be shipped via U.S. mail (Global Express, Global Priority, or standard Air mail). Your credit card will be charged based on weight of the final package and ship to address (location the order is being sent). The exception is if your order includes paint or any other item that is deemed a dangerous good in accordance with 49 CFR and IATA regulations. The order cannot be shipped via U.S. mail. As the fees for shipping a dangerous good can be very expensive you will be e-mailed with the shipping fee prior to shipping. A delay in response will delay shipping of your order. Some Canada postal codes can receive UPS ground shipments that contain dangerous goods with no additional hazmat fees (postal code will be verified with UPS). Rates are subject to change without notice. We reserve the right to limit quantities. Request for special shipping will be considered. Special shipping request, will likely delay shipping.

Approved Countries List

International Dangerous Goods service is available via UPS Worldwide Express, Expedited, and Standard (between U.S. and Canada).  UPS transports international dangerous goods only to and from approved countries. Pickup and delivery service is restricted in some areas of approved countries.  Refer to the service listing provided. The service listings list the postal codes that UPS offers dangerous goods service.

UPS Approved Countries:

Countries Served

Europe North America Asia Americas
Andorra (destination only) Canada Hong Kong Dominican Republic *
Austria U. S. Japan * Puerto Rico
Belgium   Malaysia *  
Czech Republic   Philippines*  
Denmark   Singapore  
Finland *   South Korea *  
France, mainland only   Taiwan * (msds required for all dg packages)  
Germany      
Greece*      
Hungary      
Ireland      
Italy, mainland only      
Liechtenstein      
Luxemburg      
Monaco      
Netherlands      
Norway (postal codes 4000-7700 and 9000-9999 require additional time in transit)      
Poland (excluding postal codes 72600-72605)      
Portugal, mainland only      
Spain, mainland only      
Sweden *      
Switzerland      
United Kingdom (including Northern Ireland), mainland only      
Vatican City

* Limited Service Area - For a listing of serviceable postal codes for IDG service view the Limited Service Area table.

Rates for Customs Clearance into Canada with Standard Service

Use the chart below to calculate the customs brokerage fee for your UPS Standard Service inbound shipments to Canada. Rates shown in the table below are in Canadian Dollars and do not include applicable duties or taxes.

Border Entry Preparation/Brokerage Charges

Value for Duty
(Canadian Dollars)
UPS Standard Service and All Other
Couriers/Transportation Companies
$0.00 to $20.00 $0.00
$20.01 to $40.00 $7.00
$40.01 to $100.00 $19.45
$100.01 to $200.00 $29.00
$200.01 to $350.00 $38.92
$350.01 to $500.00 $43.73
$500.01 to $750.00 $49.73
$750.01 to $1,000.00 $55.58
$1,000.01 to $1,250.00 $61.58
$1,250.01 to $1,600.00 $65.46
$1,600.01 to $5,000.00 $69.03
Each additional $1,000 $5.38

Freight Delivery

Some larger items require freight delivery. An additional freight charge will be calculated, and you will be notified by e-mail to approve the additional charge to your credit card at the actual time of shipment. Heavy, Hazardous and oversized items will have an additional charge.

Shipping to an Alternate Address

If it is easier for you to have your order sent to your office or a neighbor, let us know. We can deliver wherever it's best for you. Please use the 'Notes' section during checkout to enter an alternate or preferred shipping address.

FREIGHT POLICY. Unless varied herein, shipping terms are FCA (as defined by International Chamber of Commerce Terms in effect at the time of order acceptance) closest U.S. airport or port of exit from TCP Global shipping warehouse, except Alaska, Hawaii and Puerto Rico, using local shipping point and routing of TCP Global's choice. All shipments are freight collect from TCP Global branch. Purchaser shall be responsible for obtaining insurance. At TCP Global's option, freight policy for certain export orders may be subject to special terms and conditions. If any item is backordered on an order qualifying for freight payment, that item will be shipped prepaid as Buyer's exclusive remedy. Title and risk of loss shall pass to Purchaser on delivery to the international carrier in the United States provided that if payment has not been made at the time of shipment TCP Global shall retain title (but not risk of loss) until payment has been made. If product is damaged in transit, Purchaser must file claim exclusively with airline, carrier, vessel and/or insurance company.

Here's How to Return Your Item

Do not return paint via U.S. Mail.
Paint must be shipped by a Hazmat Approved Shipper OR call us and make arrangments for pickup.

For Returning Orders
(Damage, Wrong Item sent)
Returns@TCPGlobal.com The returns department phone number is: 858-909-2175

To return an item, an RGA (Returned Goods Authorization) number is required. Call us at 858-909-2110 to obtain this number before shipping your item back. Send back your return via the Post Office, UPS or other service with a copy of the original order. All mixed paint colors are considered custom and are not returnable. All new resalable items in their original packaging may be returned within 30 days of receipt and will be subject to a 15 percent restocking fee. See your TCP Global / DEPOT Invoice for more information regarding returns policy.

There will be no return charge if we sent the wrong item or if it arrived damaged. Please Allow 14 Days for us to Receive and Process Your Return.

We'll credit or refund the value of the item and any taxes you were charged (excluding delivery charges).

To assure fast, accurate processing of your return, be sure to make a copy of your original order that cane with the merchandise and enclose it with the returned merchandise. Use the original packaging if possible and remove or cover the original shipping label. Seal the package securely with tape, not string.

Sales Tax.

TCP Global is required to charge applicable state and local tax on every item shipped to an address in California. In order to obtain Tax Exempt status for orders shipped in the State of California, we must first receive a completed State of California Resale Card by mail, e-mail of FAX. We will then setup your account to be tax exempt.

Payment Terms

All payments must be in U.S. dollars. TCP Global shall have the right of set-off and deduction for any sums owed. If customer fails to make payment within thirty (30) days, TCP Global may defer shipments until such payment is made, or may, at its option, cancel all or any part of unshipped order.

Checks

Our standard check policy if you pay with a check your order will be held for 10 business days until your check clears.

Credit Balance

Customer agrees that any credit balances issued will be applied within one (1) year of its issuance. IF NOT APPLIED OR REQUESTED WITHIN ONE (1) YEAR, ANY BALANCE REMAINING WILL BE SUBJECT TO CANCELLATION, AND TCP GLOBAL SHALL HAVE NO FURTHER LIABILITY.

TCP Global LIMITED WARRANTY

LIMITED WARRANTY. ALL PRODUCTS SOLD ARE WARRANTED BY TCP GLOBAL ONLY TO CUSTOMERS FOR RESALE OR FOR USE IN BUSINESS OR ORIGINAL EQUIPMENT MANUFACTURE, AGAINST DEFECTS IN WORKMANSHIP OR MATERIALS UNDER NORMAL USE FOR ONE YEAR AFTER DATE OF PURCHASE FROM TCP Global, UNLESS OTHERWISE STATED. ANY PART WHICH IS DETERMINED BY TCP GLOBAL TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP AND RETURNED TO A TCP GLOBAL BRANCH OR AUTHORIZED SERVICE LOCATION, AS TCP GLOBAL DESIGNATES, SHIPPING COSTS PREPAID, WILL BE, AS THE EXCLUSIVE REMEDY, REPAIRED OR REPLACED. AT TCP GLOBAL'S OPTION.

WARRANTY DISCLAIMER. NO WARRANTY OR AFFIRMATION OF FACT, EXPRESS OR IMPLIED, OTHER THAN AS SET FORTH IN THE LIMITED WARRANTY STATEMENT ABOVE IS MADE OR AUTHORIZED BY TCP GLOBAL. TCP GLOBAL DISCLAIMS ANY LIABILITY FOR PRODUCT DEFECT CLAIMS THAT ARE DUE TO PRODUCT MISUSE, IMPROPER PRODUCT SELECTION OR MISAPPLICATION, AND ANY DESCRIPTION DOES NOT EXPRESS OR IMPLY A WARRANTY THAT THE PRODUCTS ARE MERCHANTABLE OR FIT FOR A PARTICULAR PURPOSE.

LIMITATION OF LIABILITY. ANY LIABILITY FOR CONSEQUENTIAL AND INCIDENTAL DAMAGES IS EXPRESSLY DISCLAIMED. TCP GLOBAL'S LIABILITY IN ALL EVENTS IS LIMITED TO, AND SHALL NOT EXCEED. THE PURCHASE PRICE PAID.

Prompt Disposition.

TCP Global will make a good faith effort for prompt correction or other adjustment with respect to any product, which proves to be defective within warranty period. Before returning any product, write or call the TCP Global branch from which the product was purchased, giving date and number of original invoice, and describing defect.

Product Suitability

Many states and localities have codes and regulations governing sales, construction, installation, and/or use of products for certain purposes, which may vary from those in neighboring areas. While TCP Global attempts to assure that its products comply with such codes, it cannot guarantee compliance, and cannot be responsible for how the product is installed or used. Before purchase and use of a product, please review the product application, and national and local codes and regulations, to be sure that the product, installation, and use will comply with them.

No Warranties to Consumers

TCP Global makes no warranties to those defined as consumers in the Magnuson-Moss Warranty-Federal Trade Commission Improvement Act.

OSHA Hazardous Substance & California Proposition 65 Product Information

Material Safety Data Sheets (MSDS) for OSHA defined hazardous substances and a list of products known by the state of California to cause cancer or reproductive harm are available at your local TCP Global branch, or by contacting TCP Global, 6695 Rasha Street, San Diego, CA 92121-2241 U.S.A. The information and recommendations contained on the MSDS supplied by the manufacture is considered to be accurate and reliable. TCP Global, however, makes no warranty with respect to the accuracy of the information or the suitability of the recommendations. TCP Global disclaims any and all liability to any user.

ADDITIONAL TERMS

Force Majeure

TCP Global shall not be liable for any delay in or impairment of performance resulting in whole or in part from Acts of God, labor disruptions, shortages, inability to procure product, supplies or raw materials, severe weather conditions, or any other circumstances or cause beyond the control of TCP Global in the conduct of its business.

Cancellation

Any cancellation must be approved by TCP Global, and may be subject to a 15 percent restocking fee and other charges.

Assignment

Customer shall not assign any order or any interest therein without the prior written consent of TCP Global. Any actual or attempted assignment without TCP Global's prior written consent shall entitle TCP Global to cancel such order upon notice to customer.

Modification of Terms

TCP Global's acceptance of any order is subject to customer's assent to all of the terms and conditions set forth in TCP Global's acknowledgment, and customer's assent to these terms and conditions shall be presumed from customer's receipt of TCP Global's acknowledgment, or from customer's acceptance of all or any part of the goods or services ordered. No addition or modification of terms and conditions shall be binding upon TCP Global unless agreed to by TCP Global in writing. If a purchase order or other correspondence contains terms or conditions contrary to the terms and conditions contained in TCP Global's acknowledgment, TCP Global's acceptance of any order shall not be construed as assent to any additional terms and conditions, nor will that constitute a waiver by TCP Global of any of the terms and conditions contained in TCP Global's acknowledgment.

Complete Agreement

The terms and conditions in TCP Global's forms, acknowledgments, quotations, invoices, websites, and catalog sales terms and conditions are incorporated herein by reference, and constitute the entire and exclusive agreement between customer and TCP Global.

Materials of Trade

Customer represents that if it is purchasing goods as its "materials of trade" as defined in the Hazardous Materials Regulations in Title 49 of the Code of Federal Regulations, that the goods will be used in direct support of its business, which is not transportation, and that such goods shall not be resold or transported in a vehicle other than one owned by itself.

Waiver, Choice of Law and Venue

The failure of either party to assert a right hereunder or to insist upon compliance with any term or condition will not constitute a waiver of that right or excuse any subsequent nonperformance of any such term or condition by the other party. All transactions shall be governed by the laws of the State of California, excluding conflict of law rules, and venue shall be in County of San Diego, State of California.

No Third Party Benefit

The provisions stated above are for the sole benefit of the parties hereto, confer no rights, benefits or claims upon any person or entity not a party here to.

EXPORT POLICY:

Export Sales, Freight, and Warranty Terms and Conditions

ORDER ACCEPTANCE. Purchaser acknowledges that no order shall be deemed accepted unless and until it is verified and accepted by TCP Global, Inc. or its United States subsidiaries(TCP Global) in a continental United States facility. Purchaser further consents that submission of its order shall subject Purchaser to the jurisdiction of the courts of the United States and the state of acceptance.

PRICES HEREIN. Prices are net wholesale prices and are subject to change without notice. Market sensitive commodity type products such as some tools and seasonal items, refrigerant, and certain chemicals are priced according to current market conditions. No discounts off the wholesale price will apply to these products.

CREDIT BALANCE. Purchaser agrees that any credit balances issued will be applied within one (1) year of its issuance. If not applied or requested within one (1) year, any balance remaining will be subject to cancellation and TCP Global shall have no further liability.

PROMPT DISPOSITION. TCP Global will make a good faith effort for prompt correction or other adjustment with respect to any product which proves to be defective within warranty period. Before returning any product, Purchaser agrees to write or call the TCP Global branch or origin giving date and number of original invoice and describing the defect.

PRODUCT SUITABILITY. Many countries and localities have codes and regulations governing sales, construction, installation, and/or use of products for certain purposes, which may vary from location to location. While TCP Global attempts to assure that its products comply with such codes, it cannot guarantee compliance, and cannot be responsible for how the product is installed or used. Before purchase and use of a product, Purchaser should review the product application and applicable codes and regulations to be sure that the product, installation, and use will comply with them.

NO WARRANTIES TO CONSUMERS

TCP Global makes no warranties to those defined as consumers in the Magnuson-Moss Warranty-Federal Trade Commission Improvement Act and Purchaser acknowledges that export sales are not covered by the Act.

FORCE MAJEURE. TCP Global shall not be liable for any delay in or impairment of performance resulting in whole or in part from Acts of God, severe weather conditions, labor disruptions, governmental decrees or controls, insurrections, war risks, shortages, inability to procure or ship product or obtain permits and licenses, supplies or raw materials, or any other circumstances or causes beyond the control of TCP Global in the conduct of its business.

PURCHASE ORDER CANCELLATION. Any purchase order cancellation must be approved by TCP Global and may be subject to a 15 percent restocking fee and other charges.

SECURITY INTEREST. On any open account sale, Purchaser hereby grants to TCP Global a priority lien, purchase money security interest and/or chattel mortgage in the products and any accounts receivable or cash from resale thereof until full payment is made to TCP Global. Purchaser agrees to file any financing statements or other appropriate documents with its governmental authorities to assure the validity, priority, and enforceability of the lien. Purchaser agrees to inform TCP Global immediately if it intends to use any import financing or has or will be granting a lien or security interest on its inventory to any third party.

ASSIGNMENT

Purchaser shall not assign any order or any interest therein without the written consent of TCP Global. Any actual or attempted assignment without TCP Global's consent shall entitle TCP Global to cancel such order upon notice to purchaser without liability to TCP Global. TCP Global shall have the right to assign or grant a security interest in accounts receivable arising from sales to Purchaser.

MODIFICATIONS OF TERMS. TCP Global's acceptance of any order is subject to Purchaser's assent to all of the terms and conditions set forth herein and in TCP Global's acknowledgement and invoice, and Purchaser's assent to such terms and conditions shall be presumed from Purchaser's receipt of TCP Global's acknowledgement and invoice, from delivery of the goods or from Purchaser's acceptance of all or any part of the goods or services ordered. All other contrary terms and conditions are expressly rejected, and no addition to or modifications of terms and conditions shall be binding upon TCP Global unless agreed to by TCP Global in writing.

TRADEMARKS AND COPYRIGHTS. Purchaser acknowledges that it has no right, title or interest in the trademarks or copyrights in the products and covenants that it will take no action to register or otherwise interfere with such rights of TCP Global. Purchaser agrees that it will not copy the products sold to Purchaser or their packaging or trade dress.

COMPLETE AGREEMENT. The sales terms and conditions in TCP Global's forms, acknowledgements, quotations, invoices, catalog, web-site and dialog screens are incorporated herein by reference, and constitute the exclusive and entire agreement between Purchaser and TCP Global. They are also applicable to electronic orders and purchases from TCP Global's web site and electronic catalogs.

COUNTRY OF IMPORTATION. Purchaser represents that it is purchasing products from the United States and importing them to the country specified in Purchaser's and TCP Global's documentation. Purchaser agrees that the products will be shipped to the specified destination in compliance with the laws of such destination and the United States, and that there will be no re-export or diversion from such specified destination. If requested by TCP Global, Purchaser shall provide documentation satisfactory to TCP Global verifying delivery at the designated country. Purchaser agrees to inform TCP Global at the time of order of any NAFTA or other certificates of origin or other special documentation, packaging or product marking or labeling and TCP Global shall not be responsible for providing any such documentation, packaging, marking or labeling unless TCP Global expressly agrees.

EXPORT AND IMPORT LICENSES, CONTROLS, PERMITS AND FREIGHT FORWARDER

Not withstanding 5 above, and unless expressly agreed, Purchaser shall be responsible for obtaining and paying for any permits, licenses or other governmental authorization(s) necessary for the exportation from the U.S. or importation of the products to the designated country of importation, and it shall comply with all laws and regulations thereof. Purchaser shall select and pay the freight forwarder who shall solely be the Purchaser's agent. The freight forwarder's actions shall not be deemed authorized by, or binding upon TCP Global unless expressly agreed to by TCP Global. The Purchaser and its freight forwarder shall be solely responsible for preparing and filing the Shipper's Export Declaration. Purchaser represents and warrants that it is not on the Denied Persons, Specially Designated Nationals or Debarred Persons Lists. At the request of TCP Global, Purchaser agrees to provide copies of any export, shipping or import documents prepared by Purchaser or its agents related to TCP Global's sales to Purchaser.

FOREIGN CORRUPT PRACTICES ACT. Purchaser acknowledges that it is not the agent of TCP Global and represents and warrants that it has not, and covenants that it will not, pay anything of value to any government employee in connection with the resale of the products.

INDEPENDENT CONTRACTORS. TCP Global and Purchaser are independent contractors and not principal and agent. Purchaser is not authorized to, and shall not make any representations on behalf of, or which are binding upon TCP Global.

GOVERNING LAW; LIMITATIONS

These Terms and Conditions shall be construed, interpreted and performed exclusively according to the state and federal laws, excluding conflict of law rules of the State of California, United States of America. Any legal action with respect to any transaction must be commenced within one year after the cause of action has arisen. The provisions of the Uniform Commercial Code as adopted by the State of California, and not the United Nations Convention on Contracts for the International Sale of Goods, shall apply.

SEVERABILTY

If any provision of these Terms and Conditions of Sale shall be deemed illegal or unenforceable, such illegality or unenforceability shall not affect the validity and enforceability of any other legal provisions hereof which together shall then be construed as if such illegal and unenforceable provision or provisions had not been inserted herein, unless such illegality or unenforceability shall destroy the underlying business purpose of these Terms and Conditions.

DISPUTE RESOLUTION. Actions by TCP Global for nonpayment by the Purchaser of the purchase price of products sold by TCP Global, or for redress of other breaches by the Purchaser of these terms and conditions of sale, may be brought by TCP Global, at its option, before any U.S. or foreign judicial court of competent jurisdiction. Or, at TCP Global's option, disputes between the Purchaser and TCP Global, including all claims for non-performance by TCP Global, shall be finally settled by arbitration in San Diego, CA, U.S.A. under the Commercial Rules of the American Arbitration Association, by a single arbitrator appointed in accordance with said Rules applying these Terms and Conditions and consistent provisions of the federal and state laws (except conflict of law rules) of the State of California, U.S.A.

OSHA HAZARDOUS SUBSTANCE & CALIFORNIA PROPOSITION 65 PRODUCT INFORMATION. Material Safety Data Sheets (MSDS) for OSHA defined hazardous substances and a list of products known by the state of California to cause cancer or reproductive harm are available at your local TCP Global branch, or by contacting TCP Global, 6695 Rasha Street, San Diego, CA. 92121-2241 U.S.A. The information and recommendations contained on the MSDS supplied by the manufacture are considered to be accurate and reliable. TCP Global, however, makes no warranty with respect to the accuracy of the information or the suitability of the recommendations. TCP Global disclaims any and all liability to any user.

NO THIRD PARTY BENEFIT. The provisions stated above are for the sole benefit of the parties hereto and confer no rights, benefits or claims upon any person or entity not a party hereto.

MATERIALS OF TRADE. Customer represents that it is purchasing goods as its "materials of trade" as defined in the Hazardous Materials Regulations in Title 49 of the Code of Federal Regulations. It further represents that the goods shall be used in direct support of its business, which is not transportation, and that such goods shall not be resold or transported in a vehicle other than the one owned by itself unless it has properly packaged, documented and declared such shipment to the carrier.

WAIVER. The failure of either party to assert a right hereunder or to insist upon compliance with any term or condition will not constitute a waiver of that right or excuse any subsequent nonperformance of any such term or condition by the other party.

If you have additional issues or concerns, contact us by e-mail at: Shipping@TCPGlobal.com
You can also contact the shipping department by calling:
858-909-2112.